Agent Link is not an emergency response system. For emergencies, contact 911 or the appropriate emergency service immediately.
Contact Access Patrol Support
Support Topics
Account Access Help
Trouble signing in, accessing your portal, or recovering your account? Contact Access Patrol with your registered email.
Tenant Invitation Help
Questions about tenant invitations, roles, or onboarding? All tenant invitation workflows require human review. Contact support for assistance.
Role and Permission Help
Need a role assigned, escalated, or reviewed? Platform roles are managed by Access Patrol. Tenant roles are managed within your tenant workspace.
Tenant Data Issue
Records missing, incorrectly scoped, or needing cleanup? Submit a data issue request. Tenant data isolation is subject to human review.
Service Request Issue
Questions about a submitted service request, its status, or next steps? Contact Access Patrol with your reference number.
Agent Application Issue
Submitted an agent application and have questions? All applications require human review. Contact support with your reference number.
Security Concern
Suspected unauthorized access, cross-tenant data exposure, or platform security issue? Contact Access Patrol immediately at info@accesspatrol.net.
Data Export, Deletion, and Retention
For data export, deletion, correction, or retention review, submit a support request using the form below or use the protected tenant Data Requests tab if you have tenant access. No automated export or deletion is active. All requests are reviewed manually.
Billing & Invoicing
FCE service invoicing is live — Stripe processes real payments for completed security service invoices. Subscription plan billing for external tenants is not yet active. For billing questions, submit a ticket.
Common Questions
How do I request security services?
Submit a service request through the Request Service page. All requests are reviewed by the Access Patrol team before any operational workflow is activated. Submission does not guarantee staffing or deployment.
How do I apply as a security agent?
Submit an agent interest form through the Apply page. Submitting does not guarantee assignment, deployment, or credential approval — all applications go through a human review process.
How do I access my tenant workspace?
Tenant workspace access requires authentication and role assignment. If you are an authorized tenant user, sign in with your registered account. Contact Access Patrol if you need role assignment or access setup.
Can tenant users access platform admin?
No. Platform admin (/admin) is restricted to Platform Owner and Platform Admin roles only. Tenant executives cannot access platform admin, route registry, system checks, or global operator tools.
Does submitting a request create an active service contract?
No. Submitting a service request, contact form, or application does not create an active contract, assignment, deployment, or operational claim. All workflows require authorized human review.
What if I have an emergency?
If there is an emergency, active threat, crime in progress, or immediate danger — call 911 or local emergency services immediately. Do not submit a web form. Agent Link is not an emergency response system.
Is billing active?
FCE service invoicing is live for completed security services — Stripe processes real payments. Subscription plan billing for external tenants is not yet active. For billing questions, submit a ticket.
How do I request data deletion or export?
Contact Access Patrol at info@accesspatrol.net to submit a data deletion or export request. Automated workflows are not yet active — requests are handled manually with human review.
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