Service Request Support for Clients

For Clients

Service Request Support for Clients

Submit service needs, site details, schedule requirements, and special instructions for Access Patrol review. A team member will follow up before any assignment or service commitment is confirmed.

What Clients Can Request

Security Officer Coverage

Unarmed or armed security presence for sites, properties, events, or patrol zones.

Retail and Event Security

Deterrence, access control, and site presence for retail environments and events.

Fire Watch Coverage

Scheduled observation and documentation when fire watch is required.

Patrol and Site Checks

Periodic mobile patrol or site-check coverage for properties and campuses.

Executive / Personal Protection

Protection planning and presence support, subject to extended credential review.

Investigation / Case Support

Coordination adjacent to case-related documentation or observation support.

K-9 Deterrence

Handler-led K-9 presence for visibility, deterrence, and specific site needs.

Training Support

Security readiness, workplace awareness, and team training coordination.

Custom or Other Requests

Any service need that does not fit a standard category — reviewed directly.

What Information Helps the Review

Providing detailed information helps Access Patrol review your request more efficiently.

Site address or general location

Type of property or event

Requested start date and schedule

Number of officers needed

Coverage type (single post, patrol, event, etc.)

Urgency level

Any known site instructions or restrictions

Contact person on site

After You Submit

Every request is reviewed by the Access Patrol team — no automatic assignment or deployment. See the full review and status process on the How It Works page.

Human Review Required: Submitting a request does not create an assignment, deployment, or service contract. All workflows require Access Patrol review before activation.

Emergency: If there is an active threat or immediate danger, call 911 — do not submit a web form.

Ready to Submit a Request?

Submit your service request for Access Patrol review — a team member will follow up.